From the Illinois Secretary of State’s Office: The SOS has upgraded its Princeton DMV facility to a “One-Stop-Shop,” allowing customers to access service at a single customer service counter.
The renovation also includes updated signage to create a more logical flow and help customers know where to go, Secretary of State Alexi Giannoulias announced today.
The Princeton DMV, 400 N. Main St., is one of the first downstate facilities to undergo the “One-Stop-Shop” transformation and re-opened Monday following extensive renovations to allow customers to access services at one single station.
As a part of the Secretary of State’s ongoing modernization efforts, the new DMV experience will save customers considerable time and several steps by offering both vehicle and driver services at a single service counter.
“Since taking office, I have made it a top priority to provide exceptional customer service and reduce lines and wait times,” Giannoulias said. “Our Princeton facility will be among the first to get this makeover that will give it a modern feel while employing new technology to create efficiencies.”
“The ‘One-Stop-Shop’ design provides an improved, more convenient DMV experience for the Princeton-area community,” said State Representative Ryan Spain (73rd District-Peoria). “The upgraded, modern facility will reduce the amount of time residents spend in the DMV, allowing residents more time to take care of day-to-day tasks and responsibilities.”
“I’m excited to see the benefits Princeton will gain from this streamlined, state-of-the art facility design,” said State Senator Win Stoller (37th District-Peoria). “Enhancing the DMV experience will help our taxpayers attain these essential services in a timely manner.”
Driver services and vehicle services employees at “One-Stop-Shop” DMVs are now cross-trained to provide both sets of services.
At a single service counter, customers will be able to obtain the following services:
- Apply for a REAL ID or a new driver’s license or state ID card.
- Renew a driver’s license, state ID or Temporary Visitor Driver’s License (TVDL).
- Register or renew their vehicle registration and obtain vehicle stickers.
- Order a new license plate.
- Join the Illinois Organ and Tissue Donor Registry.